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Inspect and report any issues within 24 hours of the carrier's recorded delivery time.
Photograph the shipping box, shipping label, packing materials, and damaged or incorrect items. Document any missing items.
Email photos and details to orders@nulifeessentials.com within 24 hours of delivery.
Store products according to their labeling immediately upon receipt.
Orders may only be cancelled before shipment. Shipped orders cannot be cancelled.
If a return is approved as an exception, a 15% restocking fee applies.
Failure to notify Nu Life Essentials within 24 hours of delivery constitutes acceptance of the shipment as received.